Updated FAQ (markdown)
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FAQ.md
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FAQ.md
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## How do I setup IW4MAdmin?
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# How do I setup IW4MAdmin?
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Please watch the following videos that walkthrough the background and initial setup steps.
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Please watch the following videos that walkthrough the background and initial setup steps.
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### Pre Requisites and Background Info (Windows)
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### Pre Requisites and Background Info (Windows)
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[![IMAGE ALT TEXT](http://img.youtube.com/vi/kcVTnIu82io/0.jpg)](http://www.youtube.com/watch?v=kcVTnIu82io "IW4MAdmin Setup - Pre Requisites and Background Info (Windows)")
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[![IMAGE ALT TEXT](http://img.youtube.com/vi/kcVTnIu82io/0.jpg)](http://www.youtube.com/watch?v=kcVTnIu82io "IW4MAdmin Setup - Pre Requisites and Background Info (Windows)")
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### Basic Walkthrough (Windows)
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### Basic Walkthrough (Windows)
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[![IMAGE ALT TEXT](http://img.youtube.com/vi/xpxEO4Qi0cQ/0.jpg)](http://www.youtube.com/watch?v=xpxEO4Qi0cQ " IW4MAdmin Setup - Basic Walkthrough (Windows)")
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[![IMAGE ALT TEXT](http://img.youtube.com/vi/xpxEO4Qi0cQ/0.jpg)](http://www.youtube.com/watch?v=xpxEO4Qi0cQ " IW4MAdmin Setup - Basic Walkthrough (Windows)")
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## Common Issues
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# Common Issues
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### Could not communicate with [IP:Port]
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## Could not communicate with [IP:Port] | Reached maximum retry attempts to send RCon data to server
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### OR
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### Reached maximum retry attempts to send RCon data to server
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This is always a configuration error.
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This is always a configuration error.
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Note — IW4MAdmin configuration is stored as a text file in `Configuration/IW4MAdminSettings.json`
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Note — IW4MAdmin configuration is stored as a text file in `Configuration/IW4MAdminSettings.json`
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**Your router may not support NAT Loopback**
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**Your router may not support NAT Loopback**
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- If you are hosting from a home PC, and using your external IP Address, try changing your server IP in the IW4MAdmin configuration to 127.0.0.1
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- If you are hosting from a home PC, and using your external IP Address, try changing your server IP in the IW4MAdmin configuration to 127.0.0.1
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### Commands not responding
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## Commands not responding
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**Make sure your game log file is being created and log sync is turned on**
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**Make sure your game log file is being created and log sync is turned on**
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- Each server must have a unique log file name set in the configuration via the `g_log` dvar
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- Each server must have a unique log file name set in the configuration via the `g_log` dvar
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- Example — `set g_log "my_server_hostname_mp.log"`
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- Example — `set g_log "my_server_hostname_mp.log"`
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**Make sure your game log file file is NOT readonly**
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**Make sure your game log file file is NOT readonly**
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### Could not get the dvar value for version
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## Could not get the dvar value for version
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**This means you selected the wrong parser or the game server port you entered is incorrect**
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**This means you selected the wrong parser or the game server port you entered is incorrect**
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- Ensure the port listed in the IW4MAdmin error message matches the port of your game server
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- Ensure the port listed in the IW4MAdmin error message matches the port of your game server
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- You can verify this by entering `net_port` or `get net_port` (for Plutonium T6/IW5) into the server console and comparing it to the error message port
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- You can verify this by entering `net_port` or `get net_port` (for Plutonium T6/IW5) into the server console and comparing it to the error message port
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**If you are running IW4MAdmin remotely, you must setup the [game log server](https://github.com/RaidMax/IW4M-Admin/wiki/Game-Log-Server) python script**
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**If you are running IW4MAdmin remotely, you must setup the [game log server](https://github.com/RaidMax/IW4M-Admin/wiki/Game-Log-Server) python script**
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**If you entered the log path manually, ensure it's correct**
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**If you entered the log path manually, ensure it's correct**
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## Could not execute because the specified command or file was not found
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![](https://media.discordapp.net/attachments/323985097701195777/912112204017463337/unknown.png?width=720&height=113)
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**We ran into this issue troubleshooting _IW4M-Admin_ on Debian based hardware.**
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Found out that extracting the package on a different OS ruins the encryption of the files
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**Solution:**
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Do not extract contents of **IW4X-Admin** on a Windows machine if you're planning on running it on a linux container/virtual machine/directly!
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```
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wget https://github.com/RaidMax/IW4M-Admin/releases/download/2021.11.21.3-prerelease/IW4MAdmin-2021.11.21.3.zip
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mv IW4MAdmin-2021.11.21.3.zip /Your-IWAdmin-Location/IW4MAdmin-2021.11.21.3.zip
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unzip IW4MAdmin-2021.11.21.3.zip
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```
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