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Updated FAQ (markdown)

RaidMax 2022-04-06 16:55:44 -05:00
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FAQ.md

@ -6,7 +6,7 @@ Please watch the following videos that walkthrough the background and initial se
[![IMAGE ALT TEXT](http://img.youtube.com/vi/xpxEO4Qi0cQ/0.jpg)](http://www.youtube.com/watch?v=xpxEO4Qi0cQ " IW4MAdmin Setup - Basic Walkthrough (Windows)") [![IMAGE ALT TEXT](http://img.youtube.com/vi/xpxEO4Qi0cQ/0.jpg)](http://www.youtube.com/watch?v=xpxEO4Qi0cQ " IW4MAdmin Setup - Basic Walkthrough (Windows)")
# Common Issues # Common Issues
## Could not communicate with [IP:Port] | Reached maximum retry attempts to send RCon data to server ### Could not communicate with [IP:Port] | Reached maximum retry attempts to send RCon data to server
This is always a configuration error. This is always a configuration error.
Note — IW4MAdmin configuration is stored as a text file in `Configuration/IW4MAdminSettings.json` Note — IW4MAdmin configuration is stored as a text file in `Configuration/IW4MAdminSettings.json`
@ -31,32 +31,31 @@ rcon_password "this is right"
*** ***
## Commands not responding ### Commands not responding
**Make sure your game log file is being created and log sync is turned on** **Make sure your game log file is being created and log sync is turned on**
- Each server must have a unique log file name set in the configuration via the `g_log` dvar - Each server must have a unique log file name set in the configuration via the `g_log` dvar
- Example — `set g_log "my_server_hostname_mp.log"` - Example — `set g_log "my_server_hostname_mp.log"`
- `g_logsync` must be set to always flush (1) for IW4x, (2) for T6 - `g_logsync` must be set to always flush (1) for IW4x, (2) for T6
- Example — `set g_logsync 1` - Example — `set g_logsync 1`
**Make sure your game log file file is NOT readonly** **Additional troubleshooting**
**Certain games running on WINE on Linux that use [Windows short file path/name](https://en.wikipedia.org/wiki/8.3_filename) will require you to enter the log path manually.** - Certain games running on WINE on Linux that use [Windows short file path/name](https://en.wikipedia.org/wiki/8.3_filename) will require you to enter the log path manually. This is because IW4MAdmin uses the native filesystem which has no concept of Windows short paths, whereas the WINE compatibility layer supports Windows short paths
**This is because IW4MAdmin uses the native filesystem which has no concept of Windows short paths, whereas the WINE compatibility layer supports Windows short paths** - If you are running IW4MAdmin remotely, you must setup the [game log server](https://github.com/RaidMax/IW4M-Admin/wiki/Game-Log-Server) python script
- If you entered the log path manually, ensure it's correct (Linux paths are case sensitive)
**If you are running IW4MAdmin remotely, you must setup the [game log server](https://github.com/RaidMax/IW4M-Admin/wiki/Game-Log-Server) python script** - Make sure your game log file file is NOT readonly
**If you entered the log path manually, ensure it's correct (Linux paths are case sensitive)**
*** ***
## Could not get the dvar value for version ### Could not get the dvar value for version
**This means you selected the wrong parser or the game server port you entered is incorrect** **This means you selected the wrong parser or the game server port you entered is incorrect**
- Ensure the port listed in the IW4MAdmin error message matches the port of your game server - Ensure the port listed in the IW4MAdmin error message matches the port of your game server
- You can verify this by entering `net_port` or `get net_port` (for Plutonium T6/IW5) into the server console and comparing it to the error message port - You can verify this by entering `net_port` into the server console and comparing it to the port printed in the error message
- Ensure the `EventParserVersion` and `RconParserVersion` are identical in `IW4MAdminSettings.json` and they correspond to the game server you are hosting - Ensure the `EventParserVersion` and `RconParserVersion` are identical in `IW4MAdminSettings.json` and they correspond to the game server you are hosting. (see [Parser Names](https://github.com/RaidMax/IW4M-Admin/wiki/Configuration#parser-names) for valid parser values)
*** ***
## How do I add more servers after IW4MAdmin is already configured? ### How do I add more servers after IW4MAdmin is already configured?
Open up `IW4MAdminSettings.json`, scroll down to the `Servers` section and add a new entry. Open up `IW4MAdminSettings.json`, scroll down to the `Servers` section and add a new entry.
For a list of acceptable RCon/event parsers, see [Parser Names](https://github.com/RaidMax/IW4M-Admin/wiki/Configuration#parser-names). For a list of acceptable RCon/event parsers, see [Parser Names](https://github.com/RaidMax/IW4M-Admin/wiki/Configuration#parser-names).
**`EventParser` and `RConParser` should be the same.** **`EventParser` and `RConParser` should be the same.**